Effective date: 2026-05-27
Last updated: 2026-05-27
Squid Ocean Ltd (“Squid Ocean”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website at https://www.squidocean.com (the “Website”) or otherwise interact with our services.
It also explains your rights under applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Squid Ocean Ltd
24 Pepper Street
London, SE1 0EB
United Kingdom
Email: hello@squidocean.com
Website: https://www.squidocean.com
Phone: +44 (0)330 088 0654
For data protection enquiries, please contact:
Data Protection Officer
Tsz Wu
Email: tsz.wu@squidocean.com
2. Information We Collect
We may collect and process the following categories of personal data:
Information You Provide to Us
When you complete forms on our Website, contact us, or otherwise communicate with us, we may collect:
- Full name
- Email address
- Company email
- Company name
- Job title
Automatically Collected Information
When you use our Website, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed and time spent on pages
- Referring URLs
- Date and time of visits
- General geographic location
- Website interaction and analytics data
This information may be collected using cookies and similar technologies.
3. How We Collect Information
We collect personal information in the following ways:
- Through contact forms submitted on our Website
- When you subscribe to marketing communications
- When you communicate with us by email or phone
- Through cookies and analytics tools
- When you interact with our Website or digital content
4. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
- Consent — where you have given clear consent for us to process your data
- Legitimate interests — where processing is necessary for our legitimate business interests and does not override your rights
- Contractual necessity — where processing is necessary to respond to enquiries or provide services
- Legal obligation — where we are required to comply with applicable laws
5. How We Use Your Information
We may use your personal data to:
- Respond to enquiries and new business requests
- Provide and improve our Website and services
- Communicate with you about our services
- Analyse Website usage and performance
- Improve user experience and marketing effectiveness
- Send marketing communications where permitted by law
- Maintain Website security and prevent fraud
- Comply with legal and regulatory obligations
Where we publish testimonials or customer feedback, we will obtain your consent before doing so.
6. Marketing Communications
Where you have opted in to receive marketing communications, we may send you updates, insights, news, and promotional content.
You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us at hello@squidocean.com
We will never sell your personal information to third parties.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality, analyse usage, and support marketing activities.
Cookies may include:
Strictly Necessary Cookies
Required for core Website functionality and security.
Analytics / Performance Cookies
Help us understand how visitors use our Website and improve performance.
Functionality Cookies
Remember preferences and settings to enhance user experience.
Advertising / Targeting Cookies
Used to deliver relevant advertising and measure campaign effectiveness.
Where required by law, non-essential cookies will only be placed on your device after you provide consent through our cookie banner or preference centre.
You can manage or withdraw your cookie preferences at any time through our cookie settings.
8. Third-Party Services
We may use trusted third-party providers to help operate our Website and services, including providers for:
- Website hosting
- Analytics
- CRM systems
- Marketing automation
- Advertising platforms
- Customer communications
These providers may process personal data on our behalf under contractual safeguards.
Examples may include Google Analytics, Meta, LinkedIn, HubSpot, Webflow, or similar services used by the Website.
9. International Transfers
Some of our third-party service providers may process personal data outside the United Kingdom.
Where international transfers occur, we ensure appropriate safeguards are in place, including:
- UK International Data Transfer Agreements (IDTAs)
- Adequacy regulations
- Standard Contractual Clauses (SCCs)
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, accounting, or reporting requirements.
Retention periods may vary depending on the type of data and purpose of processing.
Where data is no longer required, we will securely delete or anonymise it.
11. Your Data Protection Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request transfer of your data
- Lodge a complaint with a supervisory authority
In the UK, you may contact the Information Commissioner’s Office (ICO):
To exercise your rights, please contact: hello@squidocean.com
12. Security
We implement appropriate technical and organisational measures designed to protect your personal data from unauthorised access, misuse, disclosure, alteration, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal data.
14. Children’s Privacy
Our Website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.
If you believe a child has provided personal information to us, please contact us so we can remove it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments.
Any updates will be posted on this page with a revised “Last updated” date.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy or how we process your personal data, please contact:
Squid Ocean Ltd
24 Pepper Street
London, SE1 0EB
United Kingdom
Email: hello@squidocean.com
Phone: +44 (0)330 088 0654
Data Protection Officer:
Tsz Wu — tsz.wu@squidocean.com
